Is there an airport nearby?
The Santa Monica Airport is located under three miles from The Ambrose. LAX is also nearby, and is the major airport serving the Los Angeles area.
Do you provide shuttles to the airport?
No, but we’re happy to hire cab service.
Is there valet parking?
No, but we are pleased to offer guest parking in our secure lot for $25 per evening, per car. The lot has charging ports for electric vehicles.
What’s the best way to get around the city?
The Ambrose is smartly positioned just a short drive from Santa Monica’s bustling beaches and popular downtown attractions. With our convenient house car, an electric BMW-i3, you can be chauffeured anywhere within a three-mile radius of the hotel. Guests are also welcome to borrow our bespoke Republic bicycles to check out the area. Learn more about our Guest Amenity program here.
Is there housekeeping service?
Yes, we offer housekeeping service daily.
What type of in-room technology can I expect?
Each room has premium WiFi access for all devices and a 55” flat-screen TV. Learn more about The Ambrose accommodations here.
I love some of the items in my room. Can I purchase them and take them home with me?
We’re so glad to hear that! Our robes are available for purchase.
What are the normal check-in and check-out times?
Check-in begins at 4pm, and guests must check out by 12pm.
Can you check in early?
We will try our best to accommodate your request. Please contact the hotel directly to arrange.
How late can we check in?
Front desk staff is available to check you in 24 hours a day.
Can I store my luggage before or after I check out?
Yes. Please contact the hotel directly to arrange.
Can I have my clothes laundered and dry cleaned?
Yes, dry-cleaning service is available. Please contact the front desk staff to arrange.
How do I schedule a wake-up call?
We can arrange wake-up calls. Please contact the front desk staff to arrange a time.
Can I have ice sent to my room?
Please speak with the front desk staff directly to arrange.
If I am traveling on business, what types of services can you support me with?
Guests have 24-hour access to our Business Center, with printing and fax capabilities.
Do you have a gym? If so, what type of equipment can I expect?
With our 24-hour fitness center, guests have access to our state-of-the-art exercise equipment, including Peloton bikes, which have access to live-streamed fitness classes. Other equipment includes free weights, a treadmill and elliptical and yoga mats.
Where can I securely store my valuables?
Guest rooms include a personal safe for storing valuables.
Can I send a package to the hotel?
Yes. Please contact the hotel directly to arrange.
Are there smoking rooms? And can I smoke in public spaces?
No. The Ambrose Hotel is an entirely smoke-free property.
Can I bring my pet to the hotel?
The Ambrose Hotel does not permit pets.
Can I leave my car in the parking garage after checking out? Will there be an additional charge?
After check-out time, guests will be charged $28 per day to keep their car at The Ambrose Hotel.
Can a third party pay for my reservation?
Yes. Card authorization is required.
Will my credit card be charged when I make my reservation?
Credit card charges will vary depending on rate. Please check the Terms & Conditions of the offer you are booking. Some reservations require a deposit and will be charged at the time or reservation, while others will store credit card information until check-in.
What is your cancellation policy?
We have a basic 48-hour cancellation policy. Some packages may be non-refundable.
Do all of your rooms have private baths?
Yes, all rooms have private baths. Learn more about The Ambrose accommodations here.
Are there restaurants nearby?
Our onsite restaurant, The Living Room, serves breakfast each morning and provides light dining options during the rest of the day. For more suggestions on where to eat, please visit our Neighborhood Guide here.
Do you have room service?
Is breakfast included?
Yes. Deluxe continental breakfast is included in our Guest Amenity Fee of $15 per day. Learn more about The Ambrose Guest Amenity Program here.
Is my ID/passport required at check-in?
Yes. An ID or passport and credit card are required at check-in.
Do kids stay free?
No, we do not offer free stays to children.
Where are you located?
The Ambrose Hotel is located at 1255 20th Street, Santa Monica, CA 90404. Get directions here.
Are there minibars in the rooms?
Yes, there are. Guests will find a unique selection of treats, liquor, beer and wine in our in-room minibars, featuring local signature snacks. Learn more about The Ambrose accommodations here.
Are extra beds or rollaway beds available?
The Ambrose Hotel does not provide extra beds.
Is there a limit to how long I can stay?
Guests are not permitted to stay for longer than two weeks.
What should I do and see during my stay?
We have so many recommendations for what you should see and do during your stay at The Ambrose Hotel Santa Monica. For more information please visit our Neighborhood Guide and blog, which we regularly update with local activities and events.