Your Hotel Near Santa Monica Pier
Everything You Need to Know About Your Stay
Just minutes from the Santa Monica Pier, we offer a relaxed, refined stay that fits right into the easygoing rhythm of Santa Monica. Set on a quiet, tree-lined street, our Craftsman-style hotel feels like a hidden gem. Guests often tell us they return for the calming atmosphere, thoughtful touches, and convenient access to everything that makes this area worth exploring-renowned museums, inventive restaurants, and one-of-a-kind boutiques. We've answered a few common questions below, but if there's anything else you'd like to know, we're always happy to help.
General Information
Is there an airport nearby?
The Santa Monica Airport is located less than 3 miles from The Ambrose. LAX is about 20 minutes away by car, and is the major airport serving the Los Angeles area.
Do you provide shuttles to the airport?
No, but we’re happy to arrange cab services or recommend a ride-share company.
Is there valet parking?
No, but we are pleased to offer guest parking in our secure lot for $45 plus 18% parking tax, per car with unlimited in-and-out privileges. The lot has charging ports for electric vehicles, two universal and two Tesla ports.
What’s the best way to get around the city?
The Ambrose is smartly positioned just a short drive from Santa Monica’s bustling beaches and popular downtown attractions. Guests can take advantage of our Tesla house car service, which will escort guests to destinations in a three-mile radius daily from 11:30am-8pm. Additionally, guests are welcome to borrow our bespoke Republic bicycles to check out the area. Learn more about our Guest Amenity program.
Is there housekeeping service?
Yes, we offer housekeeping service every 3 consecutive days.
What type of in-room technology can I expect?
Each room has premium wi-fi access for all devices, Google Chromecast streaming services, wireless chargers, and a 55” flat-screen TV. Learn more about Ambrose accommodations.
I love some of the items in my room. Can I purchase them and take them home with me?
We’re so glad to hear that! Our La Bottega robes are available for purchase at the price of $130 plus tax. We are happy to arrange shipping.
What are the normal check-in and check-out times?
Check-in begins at 3pm, and guests must check out by 12pm.
Can I check in early?
We will try our best to accommodate your request. Please contact the hotel directly to check availability.
How late can we check in?
Front desk staff is available to check you in 24 hours a day.
Can I store my luggage before or after I check out?
Yes. Please contact the front desk directly to arrange.
Can I have my clothes laundered and dry cleaned?
Yes, dry-cleaning and pressing services are available. Please contact the front desk staff to arrange.
How do I schedule a wake-up call?
We can arrange wake-up calls. Please contact the front desk staff to arrange a time.
Can I have ice sent to my room?
Yes, please speak with the front desk staff directly to arrange.
If I am traveling on business, what types of services can you support me with?
Please see the Front Desk for assistance for any business center needs.
Do you have a gym?
Yes, our 24-hour fitness center has state-of-the-art exercise equipment, including Peloton bikes, which has access to live-streamed fitness classes. Other equipment includes free weights, a treadmill, and yoga mats.
Where can I securely store my valuables?
Guest rooms include a personal safe for storing valuables.
Can I send a package to the hotel?
Yes. Please contact the hotel directly to arrange.
Are there smoking rooms? And can I smoke in public spaces?
No. The Ambrose Hotel is an entirely smoke-free property.
Can I bring my pet to the hotel?
The Ambrose Hotel does not allow pets.
Can I leave my car in the parking garage after checking out? Will there be an additional charge?
After check-out time, guests will be charged $35 plus tax per day to keep their car at The Ambrose Hotel.
Can a third party pay for my reservation?
Yes. Card authorization is required via an online web link. Please contact the hotel to arrange.
Do you have room service?
We have our in-room dining menu available daily from 7am-9pm. View our menu here.
Is my ID/passport required at check-in?
Yes. An ID or passport and credit card are required at check-in.
Where are you located?
The Ambrose Hotel is located at 1255 20th Street, Santa Monica, CA 90404. Get driving directions.
Are there minibars in the rooms?
Yes, we have mini bars available in the room.
Can we remove alcohol for sober guests upon request?
Yes, we can modify the contents of our minibar at no charge.
Are extra beds or rollaway beds available?
The Ambrose Hotel does not provide extra beds.
What should I do and see during my stay?
We have so many recommendations for what you should see and do during your stay at The Ambrose Hotel Santa Monica, including the Santa Monica Pier. For more information please visit our Neighborhood Guide, which we regularly update with local activities and events.
How do I modify or cancel my reservation?
Please click here to Modify or Cancel a reservation.
Is there an electric vehicle charging station?
Yes! We have 4 charging stations; 2 universal and 2 tesla which are complimentary for guests.